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Claims Representative - Workers' Compensation


Start your career at Sentry.  Join our Workers’ Comp Claims team and support our policyholders, whom with your efforts, view us as a valuable partner. Our Claims Representatives ensure the delivery of quality claim service to our customers, the injured worker, and other parties to the claim while protecting the assets of Sentry.


What You'll Do

As a Claims Representative on our Workers’ Compensation team, you’ll have the opportunity to establish a solid foundation with Sentry by conducting the following duties:

  • Analyze claims, set reserves, determine compensability, pay benefits, and settle claims with established dollar authority
  • Develop and manage workers' compensation claims action plans to a resolution, coordinate return-to-work efforts, and approve claim payments
  • Prepare claims for settlement and negotiate settlement with best outcome
  • Manage and direct all cases to closure in the most efficient and effective way possible
  • Communicate claim action and processing with claimant and client in a professional and timely manner

What it Takes

  • Bachelor’s degree preferred or related work experience
  • Knowledge of insurance policies and medical terminology helpful
  • Ability to make sound decisions while using good judgment in evaluating claims
  • Effective oral and written communication skills
  • Ability to maintain highly confidential information
  • Ability to review and interpret complex and detailed documents such as contracts, medical reports and insurance regulations
  • Ability to multi-task, prioritize, and remain organized
  • Effective and efficient at working a computer

What You'll Receive

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.  At Sentry, your total rewards go beyond competitive compensation.  Below are some benefits and perks that you’ll receive.

  • To best support our associates and our culture, Sentry is happy to offer flexibility through a scheduled work from home (Monday and Friday)/in office days (Tuesday through Thursday) after we begin to return to the office.
  • Generous Paid-Time Off plan for you to enjoy time out of the office.
  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
  • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
  • Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
  • Extensive Work-Life Resources to lend a helping hand.
  • Sentry Foundation gift matching program to encourage charitable giving.
  • Continue your education and career development through Sentry University (SentryU).

How You’ll Apply

If you are interested in joining Sentry’s team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you’ll need to create an account. Please complete your application and upload your resume online.

About Sentry

All of us at Sentry—more than 4,000 associates—have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We’re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.


Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.


Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.


Get ready to own your future at Sentry. Opportunities await.

Equal Employment Opportunity

It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Talent Acquisition Specialist

Thank you for your interest in Sentry!

Jenny Dun

Job Title:
Claims Representative - Workers' Compensation
Job ID:
Salary Grade:
Stevens Point, WI
Full/Part Time:
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