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Software Quality Analyst - Claims IT


As a Software Quality Analyst on the Claims IT team, you will play a key role in Sentry Insurance’s application quality.  You'll work on detailed design and execution of testing strategies, on-going risk analysis of specific projects, and execution testing to determine readiness of projects. In this position, you'll also report on test results material to production readiness and for providing data to business users with appropriate information for stakeholders to be able to effectively make a go/no go decision.  This ensures quality and thoroughness in a timely manner to products and fixes prior to introduction to the system application.  General accountabilities include production defect fixes, special projects, and enhancements.

This position can be filled as an Associate Software Quality Analyst or a Software Quality Analyst depending on the selected candidate’s related qualifications and experience.   

What You'll Do

As an integral part of a highly productive team, you’ll also:

  • Develop testing strategies based on specific project design and scope
  • Complete risk analysis of project changes to the system for development of test plans
  • Develop testing plans
  • Complete regression analysis, based on project design, scope, and changes
  • On-going and complete, risk analysis of project quality and project timelines to determine the production readiness of software production to ensure a smooth transition into production environment

What it Takes

  • Bachelors Degree or equivalent work experience
  • 2+ years of related work experience (One or more of the following)
    • Previous work in Information Technology, quality assurance experience preferred
    • Experience working in Claims systems
  • Possesses a strong understanding of various business products, processes and practices with proven experience in systems
  • Experience in any customer service relations
  • Experience in self-managed environment
  • Possesses strong analytical abilities
  • Demonstrates strong communication skills, both written and verbal
  • Demonstrates interpersonal skills to operate in a fast paced, demanding customer-oriented team

What You'll Receive

There is a reason why Sentry made Forbes’ list of America’s Best Midsize Employers in 2017 and 2018. At Sentry, we recognize there are many factors that contribute to your overall satisfaction both at work, and in your personal life. So, we provide a perfect mixture of compensation, benefits, company culture, and resources to ensure your everyday happiness. Below are some benefits that you’ll receive.

  • Competitive compensation to reward you for your hard work every day.
  • Generous Paid-Time Off Plan for you to enjoy time out of the office.
  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help fund your future. 
  • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
  • Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
  • Extensive Work-Life Resources to lend a helping hand.
  • Volunteer Time Off so you can dedicate time to the community.
  • Sentry Foundation gift matching program to encourage charitable giving.

How You’ll Apply

If you are interested in joining Sentry’s team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you’ll need to create an account. Please upload your resume directly, in addition to completing your online application details.

Who You’ll Want to Contact

Zach Wierzba

About Sentry

All of us at Sentry—more than 4,000 associates—have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We’re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.


Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.


Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.


Get ready to own your future at Sentry. Opportunities await.

Equal Employment Opportunity

It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.


Job Title:
Software Quality Analyst - Claims IT
Job ID:
Stevens Point, WI
Full/Part Time:

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