Careers
Customer Service
Why choose Sentry for your Customer Service career
At Sentry, we’re committed to being there for our customers, and our Customer Service team plays an essential role. This team handles customer inquiries—both individually and collaboratively—with interpersonal skill, business knowledge, and solution-oriented thinking.
And behind the scenes, our Product Support team helps ensure our customers and Sentry teams—including Sales, Underwriting, and Claims—have access to user-friendly, high-performing systems during transactions, renewals, and audits.
As a member of this team, you’ll receive ongoing education and training on a range of relevant topics, including insurance policies, state regulations, technical development, and communication skills. And no matter where you are in your career, you won’t be alone—you’ll join a team of more than 900 associates who learn, grow, and succeed alongside you.
Types of Customer Service jobs at Sentry
Within the Sentry Customer Service team, we offer a full range of roles, from entry-level to senior leadership. Here are just a few of the job titles you’ll find here:
Client Specialist
Customer Service Representative
Operations Support Specialist
Operations Technician
Underwriting Support Associate
Explore other roles at Sentry
Your skills, experience, and interests may also be a great fit for a role on a different team. Click below to view all available jobs at Sentry.
Early career opportunities
If you’re a recent graduate or just getting started on your professional pathway, you could have a place at Sentry.