Claims Representative - Subrogation

What You'll Do 

As a Claims Representative - Subrogation, you will: 

• Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing subrogation status, and decisions, including the reasoning behind them.

• Evaluate moderately complex claims involving motor vehicle accidents, workers compensation injuries, or damages to property to determine if subrogation exists and determine recovery opportunities and payments within assigned authority limit.

• Provide prompt subrogation investigation, evaluation, and communication to the claims departments and handle subrogation recovery efforts consistent with the evaluation of the parties’ responsibility by obtaining and analyzing all pertinent documentation, i.e., police reports, carrier discovery report, appraisals, scene photographs, and statements as necessary. Work with the claim representative to compile any additional missing information.

• Document all decisions, correspondence, reports, and discussions that occur during the evaluation and investigation of the file.

• File and respond to arbitration filings on applicable claims.

What it Takes 

• Bachelors Degree or equivalent work experience 

• Minimum 1 year of related work experience

• Insurance experience and/or coursework preferred

What You'll Receive 

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. 

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.  

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.  

• Meal Subsidy available for associates who report to an office. 

• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. 

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program. 

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off. 

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.  

• Well-being and Employee Assistance programs.  

• Sentry Foundation gift matching program to encourage charitable giving. 

About Sentry 

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. 

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. 

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.