Operations Support Technician - 401K

Sentry's Operational Support Technician – 401K supports the operational needs of the 401K line of business.

This team member will help the operational needs of the 401K team by processing and/or reviewing client transactions, participating in the setup and maintenance of plans, and responding to customer inquiries and needs.

What You’ll Do

• Process transactions and facilitates plan/customer data management validating client data and funding while maintaining and creating participant census data.

• Respond to questions from customers, producers, and supporting units.

• Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document.

• Collaborates with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration.

• Supports operations and service teams with quality audits, system testing, and document internal procedures as well as assisting with onboarding and informal training for new associates.

What it Takes

• High school Diploma or equivalent work experience

• Math, personal computer and Excel skills

• Excellent verbal and written communications skills

• Ability to work independently and perform duties with a high level of accuracy

• Time management and ability to work within specific time limitations is critical.

• Ability to perform basic research and analysis to solve discrepancies is required.

What You’ll Receive

There is a reason why Sentry made Forbes’ list of America’s Best Midsize Employers in 2017, 2018, and 2019. At Sentry, we recognize there are many factors that contribute to your overall satisfaction both at work, and in your personal life. So, we provide a perfect mixture of compensation, benefits, company culture, and resources to ensure your everyday happiness. Below are some benefits that you’ll receive.

• Competitive compensation to reward you for your hard work every day.

• Generous Paid-Time Off Plan for you to enjoy time out of the office.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help fund your future. 

• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.

• Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.

• Extensive Work-Life Resources to lend a helping hand.

• Volunteer Time Off so you can dedicate time to the community.

• Sentry Foundation gift matching program to encourage charitable giving.

Why Sentry Insurance

Sentry employees have been helping individuals and businesses build and protect their futures since 1904.  Because of the trust placed in us, Sentry is one of the largest and strongest mutual insurance companies in the United States, and is rated A+ by A.M. Best, the industry's leading rating authority.  Sentry offers a full line of property, casualty and life insurance products to protect businesses, cars, homes, lives and retirement incomes.

So make the right choice - with great potential for growth, an outstanding 401(k) program and a schedule that offers you a balance between your work and life, choose the company with the strength and stability to offer it all. Choose Sentry Insurance.

Sentry Insurance is an Equal Opportunity Employer

Thanks!

Amelia Sacco

Amelia.Sacco@Sentry.com 

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.