Assistant Restaurant Manager - Library Cafe

Assists in the management all front-of house and back of house operations for the Library Café located inside The Inn at SentryWorld.

This position is ideal for a candidate that is looking to grow their career in the hospitality industry, while also gaining experience and knowledge in leading a team. If you have an interest in being a key partner in driving operational growth and success, we want to hear from you!

What You’ll Do

As an Assistant Restaurant Manager at the Library Cafe, you will:

• Assist in directing and controlling all day-to-day operations of the Library Café
• Partner with Hotel Chef & Beverage Manager in development of food & beverage products, operational strategies, and associate development
• Monitor quality and customer satisfaction in restaurant. Ensure the food quality is consistent and prepared to guest specifications. Stays informed of all customer complaints and becomes actively involved in those complaints that
• require management discretion.
• Responsible for “Point of Sale” systems, which may include training of employees, reprogramming, and generating reports from the POS system
• Conduct daily meetings with assigned staff to communicate any necessary service information and resolve any service issues.
• Ensure assigned facilities are in compliance with sanitation and safety standards for guests.
• Check and ensure all restaurant equipment is on working order. Ensures equipment repairs and maintenance is completed timely

Additionally, you will:

• Assist in product ordering, receiving and invoice coding, payroll preparation and daily record keeping.
• May maintain a culture of “concierge-like” service by providing a highly personalized level of service to customers and building strong relationships.
• Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Participate in marketing efforts of restaurant, create menu ideas, survey competitions and report food trends, and assist in preparations of specials.
• Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests.
• Recommend to the manager the purchase of glassware, tableware, silverware and table appointments that add to the environment of the facilities.
• Prepare monthly inventory reports of all liquor and beverages associated with a fully stocked bar.
• Performs other job-related duties as assigned from time to time.

What it Takes

•  Associate Degree or equivalent work experience
• Minimum 2 years of related work experience
• Age requirement of being 21 years or older
• Experience in the service aspect of a restaurant operation, and knowledge of food and beverage preparation and presentation
• Ability to operate in a service environment and respond to customers
• Strong written and verbal communication skills
• Additional hours may be needed beyond the normally scheduled hours to ensure that service standards are met during peak seasons
• Ability to work flexible work scheduled in order to provide adequate service for banquets and specialist functions

What You’ll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• 401(k) plan after 1 year of service to help fund your future
• Generous Paid-Time Off plan for you to enjoy time "out of the office" as well as Holiday Pay and Floating Holidays
• Group Medical, Dental, Vision, Life Insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
• Well-being and Employee Assistance programs
• Free Wellness Center Membership
• Associate discounted shift meals and golf rates

About SentryWorld

SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it’s served as a celebration of the city, state, region, and people who made it possible.

SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin’s burgeoning golf community as a world-class, award-winning, 18-hole public golf course.

SentryWorld also features banquet facilities, a sports complex, and two restaurants—Muse at Sentry and PJ’s – SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course.

To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality.

We’d love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.

SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.

Who You’ll Want to Contact

Talent Acquisition Specialist

Esbeidy Guevara

Esbeidy.Guevara@Sentry.com

Equal Opportunity Employer

SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.