401K Operations Support Assistant

Sentry's Operational Assistant– 401K supports the operational needs of the 401K line of business by participating in the setup and maintenance of plans, and supporting ongoing projects.

This a temporary position with an anticipated end date of 1/23/2026. This position would report to our Strongs-Stevens Point, WI Office.

What You'll Do

As an Operations Assistant– 401K associate you will…

• Process transactions and facilitate plan/customer data management validating client data and funding while maintaining and creating participant census data.
• Respond to questions from customers, producers, and supporting units.
• Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document.
• Collaborate with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration.
• Supports operations and service teams with quality audits, system testing, and document internal procedures as well as assisting with onboarding and informal training for new associates.
• May Assist with projects a needed
• Performs other job-related duties as assigned from time to time

What it Takes

• High school Diploma or equivalent work experience
• Math, personal computer and Excel skills
• Excellent verbal and written communications skills
• Ability to work independently and perform duties with a high level of accuracy
• Time management and ability to work within specific time limitations is critical.
• Ability to perform basic research and analysis to solve discrepancies is required.

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Meal Subsidy available for associates who report to an office.
• Free Wellness Center Membership
• Convenient and available on-site amenities such as our onsite credit union, auto center, theater, hair salon, restaurants, and more in Stevens Point
• Continue your education and career development through Sentry University (SentryU)

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist

Esbeidy Guevara

Esbeidy.Guevara@Sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.